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DTSTART;TZID=Asia/Krasnoyarsk:20250616T083000
DTEND;TZID=Asia/Krasnoyarsk:20250619T160000
DTSTAMP:20260430T024146
CREATED:20241122T160407Z
LAST-MODIFIED:20250104T102915Z
UID:974-1750062600-1750348800@smart-training-center.com
SUMMARY:Competency & Profesionalisme Secretary and Administration
DESCRIPTION:Background & About the Course:\nSecretaries and administrative professionals play a pivotal role in ensuring the smooth operation of an organization. Their responsibilities often go beyond routine tasks\, requiring exceptional organizational skills\, effective communication\, and a strong sense of professionalism. As organizations evolve\, the demand for competent and highly professional administrative personnel becomes increasingly vital. \nThis course is designed to enhance the competencies and professionalism of secretaries and administrative professionals\, enabling them to meet modern workplace demands. Participants will learn practical tools and strategies to improve their organizational effectiveness\, time management\, communication\, and problem-solving skills. The program emphasizes the importance of professionalism in fostering a productive and positive work environment. \nCourse Objectives:\n\nDevelop essential skills for effective office management and coordination.\nEnhance professionalism in communication and interpersonal interactions.\nMaster time management and prioritization techniques.\nApply problem-solving and decision-making skills in administrative tasks.\nFoster a proactive and positive attitude in the workplace.\nUnderstand the importance of ethics and confidentiality in administrative roles.\n\nWho Should Attend:\n\nSecretaries and administrative professionals.\nExecutive assistants and personal assistants.\nOffice managers and coordinators.\nProfessionals aspiring to enhance their administrative competencies.\n\nCourse Content:\nIntroduction to the Role of Secretaries and Administrators \n\nThe evolving role of administrative professionals in modern organizations.\nKey competencies for effective secretarial and administrative work.\nUnderstanding professional ethics and workplace confidentiality.\n\nTime Management and Productivity \n\nPrioritizing tasks and managing workloads effectively.\nTools and techniques for scheduling and deadline management.\nOvercoming procrastination and staying focused on priorities.\n\nCommunication and Interpersonal Skills \n\nProfessional email and correspondence writing.\nDeveloping active listening and assertive communication skills.\nBuilding effective relationships with colleagues and stakeholders.\n\nProblem-Solving and Decision-Making \n\nIdentifying and analyzing administrative challenges.\nApplying creative problem-solving techniques.\nDecision-making strategies for secretaries and administrators.\n\nFostering Professionalism and Positive Attitude \n\nBuilding a personal brand of professionalism.\nHandling workplace stress and maintaining a positive outlook.\nThe importance of adaptability and continuous learning.\n\nDigital Document Management:  \n\nSchedule appointment\, meeting calendar\,\nEmail management\,\ne-filing system\, in-house software approval delegates.\n\nPractical Applications and Case Studies \n\nReal-world scenarios and problem-solving exercises.\nRole-playing: Managing challenging situations with professionalism.\nDeveloping a personal action plan for competency improvement.\n\nAbout the Trainer:\nRatih Pandji Indra\, S.Sos\, MPsi.T graduated from Public Relation\, Faculty of Communication\, Institute of Social\, and Political Science. To expand her study\, he took Social Intervention Program\, Faculty of Psychology and several training events like Surviving the Media Workshop\, Cognito\, New Paradigm of PR\, Community Development\, International Community Development Field Trip and Communication & People Skills. \nShe has various experiences in foremost companies in Indonesia. Such as: she is a Public relations Assistance & Community Development who is responsible for developing and maintaining communication and mutual relations with all levels of media\, community development programs\, organize company annual events and working closely with management in an advisory capacity who will comment and advice on all public\, media\, government\, environmental\, economic\, political and social issues \nBefore having her position as public relation assistance\, he was an Executive Secretary for Vice President Finance\, Sales & Marketing Executive and Guest relations’ officer. She was responsible for maintenance of stationary and office supplies\, providing administrative support to finance department staff\, arranging domestic and international travel\, arrangement of meetings\, functions and social occasions\, providing orientation for new employees or consultants on office procedures and many others.
URL:https://smart-training-center.com/event/competency-profesionalisme-secretary-and-administration/
LOCATION:Bandung\, Jawa Barat\, Indonesia
CATEGORIES:General,Soft Skills
ATTACH;FMTTYPE=image/jpeg:https://smart-training-center.com/wp-content/uploads/2024/11/Competent-Professional-Secretary-Administration-1.jpg
ORGANIZER;CN="PT Fiqry Jaya Manunggal":MAILTO:info@fiqry.com
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