IT Resources Management System

Background & About the Course:

The IT Resources Management System is a strategic approach to managing and optimizing information technology resources within an organization. This system encompasses the management of hardware, software, network infrastructure, and IT workforce to support operational efficiency while ensuring business sustainability. By implementing a robust IT Resources Management System, organizations can ensure that every IT asset is utilized optimally to add value to the company.

In today’s digital era, effective IT resource management is a critical necessity. The IT Resources Management System provides a structured solution to help organizations enhance operational efficiency, maximize resource utilization, and mitigate technological risks that could impede business continuity.

Course Objectives:

• Understand internationally recognized best practices and frameworks related to IT Asset Management.
• Comprehend the principles and workings of current ICT-based information systems to support strategic corporate plans.
• Establish foundational operational management of resources using ICT.
• Optimize sourcing strategies within organizations (in-sourcing/out-sourcing/mix-sourcing).
• Utilize Key Performance Indicators (KPIs) to measure the benefits of IT assets in organizations.
• Introduction to Business Continuity Management

Who Should Attend:

• IT Managers responsible for planning and managing information technology resources.
• Supervisors or operational staff involved in the implementation and maintenance of IT systems.
• Professionals from procurement or administration divisions related to IT asset management.
• Individuals seeking to enhance their understanding and skills in IT resource management across various industries.

Course Content:

IT Resources Management

• Overview of IT Resources Management System
• Current Trend of Gen-Z IT Human Resourcse
• Gen-Z behavior
• Importance of IT Governance in Resource Management
• Identifying Key IT Resources: Hardware, Software, and Personnel
• Case Studies: Challenges in IT Resource Allocation

Planning and Implementation

• Frameworks for IT Resource Management (e.g., ITIL, COBIT)
• Building Effective IT Asset Inventory
• Developing IT Resource Utilization Plans
• Hands-On Workshop: Creating a Resource Management Strategy

Monitoring, Evaluation, and Risk Management

• IT Resource Performance Monitoring Tools
• Metrics for Evaluating Resource Utilization
• Managing IT-Related Risks and Incident Handling

Introduction to Business Continuity Management

• Disaster Recovery Plan
• Business Continuity Management

About The Trainer:

Dr. Djadja Achmad Sardjana, S.T., M.M. is a senior executive with over 20 years of experience in strategic planning, business expansion, project management, process improvement, quality management, knowledge management, and human capital learning. He has held key positions at AT&T/Lucent, Ariawest/AT&T Wireless, M-Web, Motorola, and Sampoerna Telekom.

Dr. Djadja is a management strategist with a proven track record of driving company revenue growth and improving business performance in highly competitive markets. He is an exceptional executive, mentor, and coach, capable of building learning organizations and knowledge management systems, developing new business processes, securing customer loyalty, and forging strong relationships with external business partners.